Privacy Policy

Introduction At Feed My Craving, we value the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.feedmycraving.co.za, and use our services.

Information We Collect We collect the following types of information:

• Personal Information: Includes your name, email address, phone number, billing and shipping address, and payment information when you make a purchase or contact us.
• Non-Personal Information: Includes information about your device, browsing actions, and patterns, such as your IP address, browser type, and operating system.

How We Use Your Information We use your information for the following purposes:

• To Process Transactions: To process your orders, manage your account, and provide customer support.
• To Improve Our Services: To enhance our website, products, and services based on your feedback and usage.
• To Communicate With You: To send you order confirmations, updates, promotional materials, and other information related to our products and services.
• To Ensure Security: To protect our website, detect and prevent fraud, and ensure compliance with our Terms of Service.

Information Sharing and Disclosure We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Data Security We implement a variety of security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Rights You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct or update your personal information.
• Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
• Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the communication or contacting us directly.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@feedmycraving.co.za
• Phone: +27 64 794 8984